Lost & Found
C-TRAN is not responsible for articles mistakenly left on or near the bus, transit centers, bus stops, shelters, or at a business.
For more information on C-TRAN lost and found, click here.
Title VI Policy
Reasonable Service Modifications/Accommodations
Click here for complete information regarding reasonable service modifications or accommodations.
Title II Grievance
Click here for complete information regarding ADA-related service complaints.
Unlawful Bus Conduct
Rules for riding paratransit mirror those on C-TRAN fixed-route service and can be found here.
Please download a PDF copy of the Rider’s Handbook for a full complement of rules for rider’s on paratransit service.