«C-TRAN: OUR COMMUNITY, OUR PROMISE»

«C-TRAN: OUR COMMUNITY,
OUR PROMISE»

Personal Care Attendant (PCA) on Paratransit

Under the ADA, C-TRAN can require eligible individuals to indicate whether they travel with a PCA as part of the initial eligibility certification process.

A PCA is someone who is assisting the eligible person with a daily life activity that is affected by the person’s disability. A PCA does not always have to be the same person. C-TRAN paratransit drivers are not PCAs, nor does the ADA require C-TRAN to provide you with one.

One PCA may ride free when traveling with you. They must get on and off the vehicle with you at the same place(s) and times. If you cancel your ride(s), the PCA cannot take the trip, even if they are a current eligible paratransit customer.

Children on Paratransit

Disabled children age seven and under are not eligible for paratransit service; however, children may ride with a fare-paying adult.

The rider is responsible for providing and use of compatible car seats with the safety belts on C-TRAN’s vehicles. Children accompanying the ride must be added to the reservation when the ride is booked. Children will not be added to the reservation on the same day of the ride.

Children six and under may ride free with a fare-paying adult. Children older than six must pay the regular fare.

Companions on Paratransit

One companion can travel with you but must be added when the ride reservation is booked. Additional companions may ride at the discretion of C-TRAN when there is space available on the vehicle. Companions must be added to the reservation when the ride is booked. Companions will not be added to the reservation on the same day of the ride.

Companions must pay the regular adult fare when riding paratransit service.

Service Animals on Paratransit

Service animal(s) are always allowed on C-TRAN services. Service animals have been trained to perform a specific task or duty for their owner. Multiple service animals are allowed access to the bus/vehicle (each animal may perform separate tasks.) The operator can ask if it is a service animal and what task they perform. The animal(s) must always be under control of the rider. Please notify the reservationist at the time of booking your trip if you plan to bring your service animal with you.

Pets and Comfort/Emotional Support animals are allowed on C-TRAN but must be contained in a pet carrier to ride our service. “Comfort/Emotional Support” animals provide comfort to their owner but have not been trained to perform a specific task.

Paratransit Visitors to C-TRAN’s Service Area

If you are a visitor to Clark County and have been determined eligible by another transit agency, C-TRAN will honor your eligibility while you are here.

Service will be provided to visitors for 21 days during a calendar year. If you need service beyond the 21 days, you may be asked to apply for local certification.

Visiting another city?

If you currently have certification on C-TRAN paratransit service and plan to travel to another city, notify us and we will help you.