Carolyn is a familiar face around the C-TRAN system, but few people actually know her name. Most people know her as the “bread lady.”

For years, Carolyn has baked loaves of bread for C-TRAN drivers, customer service representatives and other employees. She started baking for them shortly after she started using the system to get to work. She’s been doing it ever since—much to the delight of those on the receiving end of her treats.

“It’s very special to me to do this. The bus drivers, if you look into their eyes, it’s like a window to their hearts,” Carolyn says. “It’s my way to show them I care about them. They do work hard for their money.”

Among her specialties: banana nut bread, zucchini bread with crushed pineapple and pumpkin bread with chocolate chips or craisins. In return, Carolyn mostly gets smiles and hugs. And that’s all the thanks she needs.

“I don’t ask for money,” Carolyn says. “I do it because I care. I do it because it’s from my heart to their heart.”