«C-TRAN: OUR COMMUNITY, OUR PROMISE»

«C-TRAN: OUR COMMUNITY,
OUR PROMISE»

As announced earlier this week, Hop Fastpass is now available on Apple Wallet! Here are some tips for using Apple Wallet to pay your fare on C-TRAN:

  • Download the most recent version of iOS (12.3) and the most current version of the iOS Hop Fastpass app (2.0.1589)
  • You will not be able to provision an Apple virtual card unless you have updated to iOS 12.3. To update the version of iOS, go to Settings > General > Software Update to force the update.
  • The Apple symbol on the back of the phone must be target directly at the validator and held there until the validator responds.

Call the Hop contact center at 1-800-696-6722 if you continue to have problems.